Due to the nature of the item, for sanitary purposes there are no refunds or exchanges. In the unlikely event you receive a damaged item, we will gladly replace it.
For enquiries or questions please contact us directly at: firstname.lastname@example.org
For damaged item(s), please contact us at email@example.com and include your order number.
By agreeing to purchase our items, you have accepted all terms and conditions and Penthouse Lashes takes no responsibility of any injuries / occurrences that happen once the item leaves our premises.